When we are playing a game, we feel happy and excited. We feel emotionally engaged and lose our sense of time. We feel competitive and want to win. In general, when we play a game, we have fun and that is what drives our behaviour.  

The benefits of using gamification in learning environments have been recognized by many researchers. In general, gamification: 

• Increases motivation of learners to participate in activities and enhances the learning experience. Through gamification, learners are enjoying the process and are focused on achieving rewards. Learners are relieved of the stress and enjoy the process. 
• Increases satisfaction and performance of learners. When learners are given rewards or accomplishments, they improve their performance and are more satisfied. 
• Strengthens communication process. Through gamification, learners are encouraged to interact with others in order to complete tasks, which are part of the process, thus strengthening their communication skills.  
• Increases engagement and commitment. Trainers can create experiences and use game elements, which fully engages learners. When the latter feel positive about the process they turn into active participants. 
• Improves knowledge absorption and retention and can also help with developing specific skills. The element of fun when applying game techniques is what helps learners consolidate faster what they have learned.